Question 1

How close is the resort to Universal Orlando, Epic Universe, and Disney World?

Accepted Answer

Villatel Resort Orlando is centrally located near all the top theme parks: Universal Orlando Resort is approximately 2.1 miles (10 minutes) away, Epic Universe is approximately 3.8 miles (12 minutes) away, and Walt Disney World is approximately 11.1 miles (25 minutes) away.

Question 2

Does the resort offer shuttle service to the theme parks?

Accepted Answer

Yes, guests of Villatel Resort Orlando have access to complimentary round-trip shuttle service to Universal Orlando and Disney World throughout their stay.

Question 3

How do I reserve a shuttle seat?

Accepted Answer

You can book a seat on the shuttle up to seven days in advance. Seats are limited and reservations are required to ride.

Question 4

Is access to Aqua Bay Waterpark included with my stay?

Accepted Answer

Yes, all guests of Villatel Resort Orlando enjoy access to Aqua Bay Waterpark, which is included with the resort fee.

Question 5

Are the attractions and Grand Pool at Aqua Bay Waterpark heated?

Accepted Answer

The Lazy Loop and Grand Pool are heated; however, the water slides and Splash Cove wet playground are not heated.

Question 6

Is parking available at the resort?

Accepted Answer

Yes, self-parking is available for guests for a daily fee of $35 per vehicle. Each villa comes with one designated parking space right in front of the villa, and additional parking spaces are available in lots throughout the resort.

Question 7

What are the check-in and check-out times?

Accepted Answer

On the day of arrival, check-in begins at 4:00 pm. Check-out is required by 10:00 am.

Question 8

Is Villatel Resort Orlando pet-friendly?

Accepted Answer

Yes, Villatel Resort Orlando welcomes well-behaved dogs in villa accommodations. Guests may bring up to two dogs with a combined weight of up to 125 lbs (or 75 lbs for a single dog) for a non-refundable fee of $150 per pet, per stay. Pets are not permitted in Aqua Bay Waterpark.

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